Advice for Retailers

Objective:   

Help new entrants to retailing with best practice to ensure they are set up for success from the outset, with a robust plan for profitable growth.

Help existing or struggling retailers to become more profitable

Services:

  • Ensure the retailer understands their customers – existing & potential – and sets up their brand and niche to meet customer expectations and needs
  • Help create robust short, medium and long-term action plans
  • Regular meetings to review plans, results, and plan ahead using our simple and proven ‘Plan – Do – Review’ process
  • Support the engagement of the retailers’ teams where appropriate, providing training where required in customer service, selling skills etc.
  • Guidance on setting up efficient & effective retail operations practices:
    • Location planning
    • Space and range planning
    • Pricing strategy
    • Shop fitting
    • Visual merchandising
    • Better buying
    • Stock management
    • Sales/takings management
    • Best practice on P&L, cash flow and the balance sheet
    • Marketing and promotional planning
    • Team scheduling and rotas
    • Team induction and training plans
    • Employment law/good HR
    • Health and safety
    • Trading standards regulations
    • Intellectual property rights
    • Online marketing, search engine optimisation, and social media management

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